In addition to live moderators, we employ strict automated chat filters to prevent users from typing inappropriate words and phrases. The Bin Weevils chat moderation process is based on a ticket system. A user may accumulate a number of tickets over a period of time. These tickets are scored depending on the severity of the word used. When a user reaches a particular score they are warned and if this is ignored a number of bans are activated, 10 minutes, 60 minutes, 24 hours and a final permanent ban.
When a player has been reported in-game, an alert is sent to our moderation team for review, who will then take appropriate action.
If you do discover any bad behaviour in-game we would ask that you use the report button or email the Bin Weevils user names to us so a moderator may investigate the appropriate in-game chat logs. You may also wish to add the user to your ignore list, this will prevent the user from chatting to you in-game.